” Are you considering hiring Dumpstars ?
Definitely DO NOT HIRE DUMPSTARS using your CREDIT CARD! “
Dumpstars Disposal is a complete scam. As soon as you give Kris Gallow your credit card its game over. He either double charges you or adds on additional costs. The industry does allow for extra dump fees for heavy loads but there are too many complaints online about this happening to ignore.
There are also complaints about bins being delivered partially full with no compensation.
Do not use this company for any reason unless you can pay cash after the fact! He will rip you off for sure if you pay with credit card.
He has left a trail of hurt and cancelled credit card merchant accounts from Vancouver to Surrey into Kelowna and beyond.
Paid for 5 days, only had the dumpster for 3.5. Owner was incredibly rude when discussing over the phone. Would recommend hiring ANYONE else.
I e-transferred the amount of the bin rental to get my bin on time. Never got the bin because of snow. I said fine but please send me my refund. Needless to say it has now been 3 MONTHS and still nothing. NEVER WORK WITH THIS COMPANY! I wish I saw this website sooner!
*EDIT- Finally got my refund today. Still not impressed. I would not have been this upset if they actually refunded me the first couple times I asked. You should never have to chase down a company to refund you, what is rightfully yours. Hopefully this doesnt happen again.
MASSIVE FRAUD like other reviews. Avoid at all costs. How are they still in business. Feel foolish for being tricked!
Familiar story… over-billed on my credit card and promised to refund with a credit never materializing… lots of excuses… don’t wait and take Chris at his word… call your credit card company sooner rather than later to dispute and get your money back… or at least a portion of what you’re owed.
Thumbs DOWN to Dumpstars operating in the Vancouver BC/Lower Mainland area.
Similar story as Joseph, they overcharged me and did not want to show me the waybill that the bin was actually overweight, was told by the owner Chris that they do not provide the weight scale and I should just trust them because they’ve been in business for 10 years. I had to go through my credit card to reverse the charges. Avoid them at all costs.
Avoid this company! I had the same experience as the other reviewer. Overcharged me, and dragged their feet to reimburse me. Chris Gallo the owner said he would reimburse me, and then gave me endless stories similar to “the cheque is in the mail.” Never did reimburse me. In the end I had to dispute the charges through my credit card company. Before I realized that I was overcharged, I unfortunately gave their number to my friend who was looking for a dumpster bin. In the end they also had the same problem and had to call their Visa company.
Avoid this company. I was billed twice and they drag their feet to correct the problem.
They will acknowledge their mistake but they will not correct it. Hoping everyone will sooner or later give up and bite the losses. I lost almost $490 and I had to cancel my credit card too, to avoid any more losses in the future by the same company.
Check the BBB site for more details.
(778) 363 38 67
2400 O'Reilly Rd, Kelowna, BC, V1W 2V8
Welcome to our dumpster rental website. We aim to make your life easier, save you time and money and reduce the impact your garbage has on the environment.
We offer dumpsters for rent in Pentiction, Peachland, Summerland, and Vernon, BC too. Our inventory of dumpsters ranges from 7 cubic yards to 30 cubic yards.
Curated form www.dumpstars.ca n Sep 02, 2022